Published in Cazoo Technology Blog·Apr 27A beginner’s guide to designing for transportation and logisticsAs a newbie to the industry, in the past year I’ve learnt a lot about the importance but also the complexity of logistics and transportation. And as a product person and designer, I’ve learnt some valuable lessons that I hope others can learn from too. In this post I’ll cover…Logistics9 min readLogistics9 min read
Dec 18, 20205 years in digital banking, 5 learnings, 5 challengesIt’s 5 years since I joined ‘the UK’s first digital banking graduate scheme’. A lot has changed in that time, and I’ve also learnt a bucket load. With the extra time afforded by this s**t pickle of a year, I thought it would be a good time to reflect and…Service Design7 min readService Design7 min read
Feb 21, 2019Embracing the open kitchenIn an era of double diamond-opolis, design thinking-itis and design first ‘thirst’-iness, do we need more designers, or do we need better designers? Why I’ve been pondering These are my thoughts as someone relatively junior to the world of online design guff, which on appearance looks like it has a pretty…Design3 min readDesign3 min read
Jul 25, 2018Transitioning into service design…My first week working ‘officially’ as a service designer in a bank. I have just finished my first week officially as a ‘service designer’, and I wanted to share some quick thoughts from this week and beyond, of what I have learnt, how the opportunity arrived and why it feels…Service Design5 min readService Design5 min read
